Privacy Policy

Introduction

The domus.com.au web site ("the web site") ABN 98 427 283 711 (Domus) is committed to the protection of your personal information in accordance with the National Privacy Principles set out in the Privacy Act 1988

The Privacy Policy set out below outlines the manner in which Domus collects, hold and uses personal information obtained through the web site. By using the web site, or entering into an agreement with us in relation to the web site or any of our other web sites (eg to list a property or advertise on the web site) you are taken to have read, and agreed to the collection, use, disclosure and handling of your personal information in accordance with, this Privacy Policy. This Privacy Policy is in addition to any other terms and conditions applicable to the web site. Specific privacy terms contained in any documents made available by us should be read together with this Privacy Policy.

Domus may, from time to time, review and update this Privacy Policy to take into account new laws and technology. All personal information held by Domus will be governed by its most recent privacy policy posted on this website.

Problems or Questions

If you wish to make any inquiries regard this Privacy Policy or your personal information, you should contact Domus’ Privacy Officer by email at the following address: info@domus.com.au.

What personal information do we collect and why?

Domus will not collect any Personal Information about visitors to this website except when they knowingly provide it or as otherwise described below. In order to provide you with services, answer your enquiries, deal with your requests or improve the services we offer you, we may collect and process the following personal information about you:

  • Information, such as your name, email and other contact details (including information that you provide by filling in forms on the web site). This includes information provided at the time of registering to use the web site, subscribing to our service and posting material. We may also ask you for personal information if you report a problem with the web site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through the web site.
  • Details of your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
  • If you are a real estate agent, your contact details and a profile picture.

If we do not collect this personal information from you, we may not be able to provide you with the services or assistance you have requested.

How do we use your personal information?

We may use personal information in the following ways:

  • To provide you with products or services you have requested
  • Personalise and customise your experiences with this website
  • Provide un-identified data about Domus users to agents listing with Domus to assist them to provide the most relevant products to domus website users;
  • If you choose not to provide your Personal Information to domus for the purposes set out in this Privacy Policy, the only consequence for you will be that we will not be able to provide you with the requested service

Estate agents
You should be aware that submitting an enquiry regarding a property or an estate agent through the web site will result in the information being passed to the estate agent. What they then do with your information will be their responsibility. You will need to see the estate agent's privacy policy to find out how that estate agent handles your personal information. We are not responsible for the way estate agents collect, use, disclose or handle personal information.

Who do we disclose your information to?

We may disclose information held about you to the following types of organisations:

  • Estate agents and estate agencies.
  • Domus may disclose your personal information to third parties as required for your use of the domus website or any of its services, for example domus may disclose your information to a vendor or their agent if you submit a query regarding a property.
  • Relevant public authorities, our legal representatives or other concerned parties, in special situations where, either:

- we have reason to believe that disclosing your personal information is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities; or

- we believe, in good faith, that the law requires disclosure.

  • It should be noted that your personal information WILL not be passed onto agents or any other party following the use of Domus’ “rate this listing” feature.

We also disclose real estate agent contact details (which may include a profile photo as well as telephone numbers and e-mail addresses) in association with listings or advertisements on the web site.

Storage, Security and Processing

Domus aims to keep your Personal Information secure and up to date. Any Personal Information or financial information that is collected via this website or which is held on Domuss’ computer systems is protected by safeguards including physical, technical and procedural methods. Domus does not collect sensitive information about its users via its website. Personal Information and financial information that is held by Domus is stored securely on its premises and is only disclosed or used for the purposes described in this Privacy Policy.

You can update your contact and profile information at any time by contacting our Privacy Officer on the email address provided above. If we find that we have no further need for your Personal Information or financial information we will remove it from our system and destroy all record of it. Domus welcomes any changes to your details so as to keep our records up to date.

Cookies

Cookies are small text files that are transferred to a user's computer hard drive by a website for the purpose of storing information about a user's identity, browser type or website visiting patterns. If you access this website, a cookie may be downloaded onto your computer's hard drive when you first log onto this website in such a way that it will allow us to customise the web site to your needs and serve targeted advertising. We may use the independent companies, including Google Analytics and Omniture to measure and analyse the internet usage across our web sites. We also use an auditing system on our website in relation to internet usage measurement and/or analytics.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, you should note that cookies may be necessary to provide you with some features of our online services.

Links to Other Sites

We provide links to web sites outside of the web site, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to the web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and their privacy policy.